Last updated: 11/03/2026

Who We Are

Our website address is:
https://www.firerecords.com

This privacy policy explains how we collect, use, and store personal data when you use our website and online store.

Information We Collect

Information Collected During Store Use

When you browse or shop on our store powered by WooCommerce, we collect certain information to allow the store to function properly.

While visiting the site we may track:

Products you view, so we can show recently viewed products
Location, IP address, and browser type to estimate taxes and shipping
Shipping address entered during checkout to calculate shipping and deliver orders

We also use cookies to keep track of cart contents while you browse the site.

Information Collected During Checkout

When you place an order we collect information including:

Name
Billing address
Shipping address
Email address
Phone number
Payment information
Optional account information such as username and password

We use this information for purposes such as:

Sending information about your account and order
Responding to requests, including refunds and complaints
Processing payments and helping prevent fraud
Setting up your account for our store
Complying with legal obligations, such as calculating taxes
Sending marketing messages if you have chosen to receive them

Account Information

If you create an account on our website, we store your name, address, email address, and phone number. This information is used to populate the checkout for future orders.

Cart Information

When shopping on our website, we keep a record of your email address and cart contents for up to 30 days on our server. This allows us to restore your cart if you return later or switch devices.

Cookies

Our website uses cookies required for the operation of WordPress and WooCommerce.

These cookies help:

Remember items in your shopping cart
Maintain login sessions
Save display preferences

Examples include:

Temporary cookies to check if your browser accepts cookies
Login cookies lasting up to two days
Screen preference cookies lasting up to one year

If you select “Remember Me” during login, your login will persist for two weeks. Logging out removes login cookies.

Embedded Content from Other Websites

Articles on this site may include embedded content such as videos, images, or articles.

Embedded content from other websites behaves exactly the same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

Payments

We accept payments through PayPal.

When processing payments, some of your data will be passed to PayPal, including information required to process or support the payment, such as the purchase total and billing information.

You can read PayPal’s privacy policy here:
https://www.paypal.com/privacy

If you choose to subscribe to our newsletter, we will collect and store your email address in order to send occasional updates about new releases, products, and news related to the store.

Newsletter emails are sent using Mailchimp, which stores your email address on our behalf.

Your data will be transferred to Mailchimp for processing in accordance with their privacy practices.

You can unsubscribe from the newsletter at any time by clicking the unsubscribe link included in every email.

Mailchimp’s privacy policy can be found here:
https://mailchimp.com/legal/privacy/

Who Has Access to Your Data

Members of our team have access to the information you provide.

For example, administrators and shop managers can access:

Order information such as purchased items, purchase date, and shipping address
Customer information such as name, email address, and billing or shipping information

Our team members access this information to fulfil orders, process refunds, and provide customer support.

Data Retention

We store personal information only for as long as necessary for the purposes for which it was collected.

Examples include:

Order information stored for accounting and tax purposes
Cart information stored for up to 30 days
Comments and their metadata stored indefinitely so follow-up comments can be recognized automatically
User account information stored until the user deletes their account

Your Rights Over Your Data

If you have an account on this site, you may request:

An exported file of the personal data we hold about you
Deletion of your personal data

This does not include data we are required to keep for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service.

If you request a password reset, your IP address will be included in the reset email.

Contact

If you have any questions about this privacy policy or wish to request access to or deletion of your personal data, you can contact us at: info@firerecords.com