Privacy Policy

Last updated: 10.03.2026

  1. Who We Are

This website is operated by Fire Records.

If you have any questions about this privacy policy or your personal data, you can contact us at:

Email: info@firerecords.com

This policy explains how we collect and use personal information when you use our website or place an order.

This policy complies with the UK GDPR and the Data Protection Act 2018.

  1. Information We Collect

When you place an order through our store powered by WooCommerce, we may collect the following information:

  • Name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Order details and purchase history

Payment information such as credit card numbers is not stored by us and is processed securely by our payment providers.

If you subscribe to our newsletter, we collect your email address for that purpose.

  1. How We Use Your Information

We use the information we collect to:

  • Process and fulfil orders
  • Communicate with you about your order
  • Provide customer support
  • Maintain records for accounting and legal purposes
  • Send newsletters if you have chosen to subscribe

We do not sell or rent your personal information to third parties.

  1. Newsletter Subscriptions

If you subscribe to our newsletter, we will use your email address to send updates about new products, releases, and news.

You can unsubscribe at any time by using the unsubscribe link included in our emails.

  1. Sharing Your Information

We only share personal information when necessary to operate the shop and complete orders.

This may include:

  • Payment providers such as Stripe or PayPal
  • Shipping companies used to deliver your order
  • Email newsletter providers such as Mailchimp if you subscribe to the mailing list

These providers only receive the information required to perform their services.

  1. Cookies

Our website uses essential cookies required for the operation of the online store powered by WooCommerce.

These cookies help:

  • Remember items in your shopping cart
  • Maintain your session during checkout
  • Ensure the store functions correctly

These cookies do not track visitors for advertising or analytics purposes.

  1. Data Retention

We retain order information for as long as necessary to meet accounting, tax, and legal obligations.

Newsletter subscriber data is stored until you unsubscribe from the mailing list.

  1. Your Data Rights

Under the UK GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data where applicable
  • Withdraw consent for marketing communications

Requests can be made by contacting us at the email address listed above.

  1. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with the updated revision date.